Privacy Policy

Last updated: June 30, 2026

1. Introduction

Hill Supplies (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or place an order.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Create an account or register for a trade account
• Place an order or request a quote
• Subscribe to our newsletter or marketing communications
• Contact us via email, phone, or our contact form
• Apply for credit terms

This information may include your name, email address, phone number, company name, billing and shipping addresses, payment information, tax identification numbers, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and approximate geographic location
• Usage data (pages visited, time spent on pages, referring URLs)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, manage payments, and send order confirmations and shipping updates.
• Account Management: To create and manage your account, including trade accounts and credit applications.
• Customer Support: To respond to your inquiries, resolve issues, and provide technical assistance.
• Communications: To send you relevant product information, promotions, and updates about our services (with your consent where required).
• Website Improvement: To analyze usage patterns and improve our website functionality, products, and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Fraud Prevention: To detect and prevent fraudulent transactions and protect the security of our website.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party companies that assist us in operating our website, processing payments, shipping orders, and providing customer service.
• Shipping Carriers: With shipping companies to deliver your orders and provide tracking information.
• Payment Processors: With payment processors (such as Stripe) to securely process your transactions.
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly (e.g., shopping cart, authentication).
• Functional Cookies: Remember your preferences and settings to improve your experience.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure server infrastructure, and regular security assessments.

Payment information is processed securely through our payment processor and is never stored on our servers. All transactions are encrypted using industry-standard SSL/TLS technology.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order records and transaction data may be retained for accounting, tax, and legal compliance purposes.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out:Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at patelkap552@gmail.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: